Privacy

Privacy and data protection issues are extremely important.
This Privacy Policy describes how we collect, store and use the information that you provide to CityStash Storage online through the CityStash.com website or over the phone at our customer service telephone number. This Privacy Policy does not apply to any other internet site even if accessed via our website.  By accessing or otherwise using CityStash Storage, you agree to the terms and conditions of this Privacy Policy, which is incorporated into and forms a part of the CityStash Storage Terms of Service.  You expressly consent to the processing of your Personal Information according to this Privacy Policy.  If you have any questions or concerns regarding this Privacy Policy, please contact us in one of the ways provided below.

What is Personal Information?
Personal Information means any information that can be used to directly or indirectly identify or contact an individual.

What Personal Information Do We Collect?
Our website allows visitors and customers to learn about, interact with, and purchase the services of CityStash Storage.  CityStash Storage may collect personal information about you that you voluntarily provide to CityStash Storage including your name, email address, postal address, telephone number, credit card numbers, and any other personal information you voluntarily submit to us.  We may also automatically collect other information relating to your visit to our website, such as your IP address, the server into which your computer is logged on, your browser type, operating system, browser language and service provider.

How Do We Collect Your Personal Information?
CityStash Storage obtains information from you by you typing in your personal details into the website, by you giving us your personal details orally over the phone, or by the automatic collection of information about you as you use the website.

A. Keying in Your Personal Information:
If you wish to retain the services of CityStash Storage and contact us through our website, we will ask you to key in standard personal and financial information as you proceed through the stages of our online order form, rental agreement and reservation process.

B. Orally Transmitting Your Personal Information:
If you wish to retain the services of CityStash Storage and contact us over the phone, we will record the personal and financial information you provide us as you proceed through the stages of our order form, rental agreement and reservation process.

C. Automatic Collection:
We use “cookies” to facilitate navigation through our website.  The first time you visit the website, CityStash Storage assigns you a unique number, which is stored in the cookie on your computer’s hard drive.  The cookies help us distinguish new visitors from returning visitors and enable us to measure the electiveness of content on the website and refine that content to suit our visitor’s interests.  CityStash Storage cookies do not contain any personally identifiable information.  You may disable cookies or set your browser to alert you when cookies are being sent.  Some areas of our site may not function properly if you do decline to accept cookies.

How Do We Use Your Personal Information?
The principal purposes for which we collect and store your personal and financial information are to process your order and allow you to reserve our containers, authorize payment, bill you, respond to your inquiries and generally maintain the account you hold with us.  From time to time we may contact members by email with information regarding our products and services.  These communications may contain information about our partners, but all emails are originated by CityStash Storage.  If you do not wish to receive marketing information, you can unsubscribe at any time.

Where Do We Hold Your Personal Information?
The servers used by CityStash Storage are located within the United States of America.  You consent to the transfer and storage of your personal and financial information on our servers for the purposes of conducting business with CityStash Storage.

To What Third Parties Might We Transfer Your Personal Information?
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share for marketing purposes your personal information with third parties, unless you ask or authorize us to do so.  However, we may disclose personal information to contractors and service providers acting on our behalf or under our instructions for purposes relating to the operation, maintenance, administration, improvement, and oversight of our website and advertising services, or to fulfill individuals’ requests for information or service.  We may also disclose personal information in connection with a corporate transaction, proceeding, or reorganization involving the business activities for which the information is maintained.  Finally, we may disclose your personal information if we believe in good faith that such disclosure is necessary to comply with relevant laws or to respond to subpoenas or warrants served on us or to protect and defend our rights or property, you, or third parties.  You hereby consent to us sharing your personal information under the circumstances described herein.

How May I Review and Correct my Personal Information?
You have the right to access any personal information that we hold about you at the time of your request.  CityStash Storage is committed to providing you with reasonable and practical access to your information to allow you the opportunity to identify inaccuracies.  When commercially feasible, if you inform CityStash Storage of inaccuracies in your personal information, CityStash Storage will make the appropriate corrections.  You may request to update your personal information maintained by CityStash Storage by contacting us in one of the ways provided below.  CityStash Storage account holders can access and edit their personal information at any time through their account on our website.

What security measures are used to protect personal information?
CityStash Storage is committed to protecting the security of your personal information.  We use a variety of industry-standard security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.  Even though we have taken significant steps to protect your personal information, no company, including us, can fully eliminate security risks associated with personal information.

How might this Privacy Policy be changed?
We may change this Privacy Policy from time to time, so please review it frequently.  Changes to this Privacy Policy will be announced on our website or through email.  Continued use of CityStash Storage following notice of any such changes indicates your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Contact Information
If you have questions about our Privacy Policy, you may write to us at info@citystash.com or call us at (866) 826-0099.

This Privacy Policy is effective as of January 1, 2012.